Terms of Service

011. Acceptance of These Terms and Eligibility

These Terms form a binding agreement between you and TailJournal. By registering for, accessing, or using the Service, you represent that you have read, understood, and agree to be bound by them, and that you have the legal capacity to enter into a contract. If you are using the Service on behalf of a business, fund, prop firm, or other entity, you represent that you are authorized to bind that entity, and “you” refers to both you individually and that entity.

The Service is intended only for individuals who are at least 18 years of age (or the age of legal majority in your jurisdiction, if higher) and who are legally permitted to use trading-journal and analytics software where they live. By using the Service you represent and warrant that you meet these requirements. We do not knowingly collect information from or provide the Service to anyone under 18, and we may suspend or terminate accounts we believe were created by ineligible users.

You are responsible for ensuring that your use of the Service complies with all laws, rules, and regulations that apply to you, including the rules of any broker, exchange, prop firm, or regulator to which you are subject. The Service is provided for your personal record-keeping and analytical use; it is not a brokerage, an exchange, an investment adviser, or a money-transmission service.

022. The Service and Account Registration

TailJournal is a trading journal and analytics product. It helps you record, organize, annotate, and analyze your own trading activity: you can log trades manually, import trade history, connect read-only broker feeds where supported, tag and review setups, and view performance metrics and reports derived from the data you provide. The Service describes patterns in your historical trading; it does not predict markets, generate trade signals, or tell you what to buy or sell.

To use most features you must create an account and provide accurate, current, and complete information, including a valid email address. You agree to keep your account information up to date. We may offer the Service through free and paid plans, and the specific features available to you depend on the plan you select and the configuration of your account.

033. Account Responsibilities and Security

You are responsible for all activity that occurs under your account, whether or not you authorized it. You must keep your login credentials confidential, use a strong and unique password, and enable any additional security measures we make available, such as two-factor authentication. Do not share your credentials, and do not allow anyone else to access the Service through your account.

You agree to notify us promptly at legal@tradrtrades.com if you suspect any unauthorized access to or use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your credentials or from unauthorized use of your account that results from your acts or omissions. We may, but are not obligated to, take steps to verify your identity or protect your account, and we may suspend access where we reasonably believe it is necessary to prevent harm.

044. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for the trade data, notes, and other content you submit, and for ensuring you have the right to submit it. The following list is illustrative, not exhaustive; we may act against any conduct we reasonably consider harmful, abusive, or unlawful.

You must not, and must not attempt to or permit any third party to, do any of the following:

055. Your Content and the Licence You Grant Us

You retain all rights in the data, trade records, notes, screenshots, tags, and other material you submit to the Service (“Your Content”). As between you and TailJournal, Your Content belongs to you. We do not claim ownership of it, and we do not sell it.

To operate and improve the Service, you grant TailJournal a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, display, and create derived analytics from Your Content, solely as needed to provide the Service to you, to maintain security and backups, to comply with law, and to develop and improve features. Where we use Your Content to improve the Service or to produce aggregate insights, we do so in a manner that does not identify you to others. This licence ends when you delete Your Content or close your account, except for residual copies retained in backups for a limited period and any data we must keep to comply with legal obligations.

You are solely responsible for the accuracy and completeness of Your Content. The analytics and reports we generate are only as reliable as the data you provide; incomplete or inaccurate trade records will produce incomplete or inaccurate output. You are responsible for maintaining your own copies of important data.

066. Broker Connections and Third-Party Data

The Service may let you connect to brokers, exchanges, or data providers, or import statements and trade history, through integrations operated by third parties. Where supported, these connections are intended to be read-only: they are used to retrieve your trade and account history for journaling and analysis, not to place, modify, or cancel orders or to move funds. Your use of any third-party connection is also subject to that third party’s own terms and policies.

Third-party data is provided to us by those third parties, and we do not control and cannot guarantee its accuracy, completeness, timeliness, or availability. Broker feeds may be delayed, incomplete, restated, or interrupted, and a connection may break if a third party changes or discontinues its interface. You are responsible for reconciling the data shown in the Service against your official broker statements, which remain the authoritative record of your account. TailJournal is not responsible for the acts, omissions, data, products, or services of any broker, exchange, data provider, or other third party, and your dealings with them are solely between you and them.

077. Not Financial, Investment, or Trading Advice

TailJournal is a record-keeping and analytics tool. NOTHING IN THE SERVICE CONSTITUTES FINANCIAL, INVESTMENT, LEGAL, TAX, OR TRADING ADVICE, AND NOTHING IN THE SERVICE IS A RECOMMENDATION OR SOLICITATION TO BUY, SELL, OR HOLD ANY SECURITY, CONTRACT, OR OTHER INSTRUMENT. We are not a broker-dealer, investment adviser, commodity trading advisor, or financial planner, and no fiduciary, advisory, or brokerage relationship is created by your use of the Service.

All metrics, charts, summaries, and reports describe your own historical trading activity, based solely on the data you provide or connect. They are backward-looking and descriptive. Past performance is not indicative of, and does not guarantee, future results. Any statistics, expectancy figures, or projections are illustrative only and depend entirely on the completeness and accuracy of your inputs.

Trading and investing involve substantial risk, including the risk of losing some or all of your capital, and leveraged or derivative products can result in losses that exceed your deposits. You are solely responsible for your own trading and investment decisions and their outcomes. You should perform your own research and consult a licensed professional before making any financial decision. To the fullest extent permitted by law, TailJournal has no liability for any trading or investment decision you make or for any losses you incur.

088. Plans, Subscriptions, Billing, and Refunds

TailJournal may be offered through a free plan and one or more paid subscription plans. Free plans are provided as-is and may have limited features, usage caps, or other restrictions, and we may modify or discontinue a free plan at any time. Paid plans unlock additional features as described at the point of purchase. The features included in each plan, and their prices, are shown on our pricing page or during checkout and may change as described in these Terms.

Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our third-party payment processor. By starting a paid subscription, you authorize us and our processor to charge your payment method the applicable fees, plus any taxes, on each renewal. SUBSCRIPTIONS RENEW AUTOMATICALLY at the end of each billing period at the then-current price for that plan, unless you cancel before the renewal date. We do not store full payment-card details ourselves; they are handled by the processor under its own terms and security standards.

You may cancel at any time from your account settings or by contacting us. Cancellation stops future renewals; it takes effect at the end of the current billing period, and you retain access to paid features until then. Except where required by law or expressly stated otherwise, fees are non-refundable and we do not provide refunds or credits for partial periods, unused features, or downgrades. Refunds, where granted at our discretion or as required by law, are processed through the original payment processor to the original payment method. If a charge fails or a payment is reversed, we may suspend or downgrade your access until the amount due is paid.

099. Free Trials and Promotional Offers

We may offer free trials or promotional pricing for paid plans. Unless we state otherwise, a free trial automatically converts into a paid subscription at the end of the trial period, and your payment method will be charged the applicable fee on a recurring basis until you cancel. To avoid being charged, you must cancel before the trial ends.

Promotional offers may be subject to additional terms presented at the time of the offer, may be limited to new customers or specific plans, and may be modified or withdrawn at any time. Only one trial or promotion may apply per customer unless we say otherwise, and we may revoke an offer if we believe it is being abused.

1010. Intellectual Property

The Service, including its software, design, user interface, text, graphics, logos, trademarks, analytics methods, and all related intellectual property, is owned by TailJournal or its licensors and is protected by intellectual-property and other laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you, and all rights are reserved.

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your own internal record-keeping and analytical purposes. You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Service, and you may not use our names, logos, or trademarks without our prior written consent.

If you choose to send us suggestions, feedback, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free right to use them without restriction or obligation to you.

1111. Disclaimers of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, TAILJOURNAL AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, that defects will be corrected, or that the data, analytics, or results obtained through the Service will be accurate, complete, reliable, or current. You acknowledge that broker feeds and other third-party data may be delayed, incomplete, or unavailable, and that any reliance on the Service is at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

1212. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TAILJOURNAL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, TRADING OR INVESTMENT LOSSES, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO TAILJOURNAL FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you, and nothing in these Terms limits liability that cannot be limited by law.

1313. Indemnification

You agree to indemnify, defend, and hold harmless TailJournal and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: your access to or use of the Service; Your Content; your violation of these Terms or any applicable law; your trading or investment decisions; or your violation of the rights of any third party, including any broker, exchange, or data provider.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that claim. You may not settle any claim in a way that imposes an obligation on us without our prior written consent.

1414. Suspension and Termination

You may stop using the Service and close your account at any time. Closing your account does not entitle you to a refund except as set out in these Terms or required by law, and amounts already due remain payable.

We may suspend, limit, or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or others, engaged in fraudulent or abusive conduct, or failed to pay amounts due, or if we are required to do so by law or by a provider on whom the Service depends. Where practical and lawful, we will give you notice and an opportunity to remedy a breach.

Upon termination, your licence to use the Service ends and we may delete or deactivate your account and Your Content, subject to our backup and legal-retention practices. Provisions that by their nature should survive termination, including those on Your Content licence, intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive.

1515. Changes to the Service and to These Terms

We are continually developing the Service and may add, change, suspend, or remove features at any time. We will try to avoid materially reducing the core functionality of a paid plan during a period you have already paid for, but we may make changes for security, legal, operational, or product reasons.

We may also update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and provide reasonable notice, for example by email or through the Service. Changes are effective when posted unless we state a later date. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms; if you do not agree, you must stop using the Service and may cancel your subscription as described above.

1616. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the jurisdiction in which TailJournal is established, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Nothing in this section deprives you of the protection of mandatory consumer-protection laws of your country of residence where those apply.

Before bringing any formal proceeding, you agree to first contact us at legal@tradrtrades.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days. If the dispute is not resolved, it will be subject to the exclusive jurisdiction of the courts located in the jurisdiction in which TailJournal is established, except where applicable law gives you the right to bring proceedings elsewhere. To the extent permitted by law, you and TailJournal agree to resolve disputes on an individual basis and waive any right to participate in a class or representative action. Any claim must be brought within the time period required by applicable law.

1717. General

These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, are the entire agreement between you and TailJournal regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer these Terms without our prior written consent, and any attempt to do so is void; we may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. There are no third-party beneficiaries to these Terms. We are not liable for any failure or delay in performance caused by events beyond our reasonable control.

1818. Contact

If you have questions about these Terms, your account, billing, or any legal matter relating to the Service, please contact our legal team at legal@tradrtrades.com. We will do our best to respond promptly. For day-to-day support questions, please use the in-product help or support channels described in the Service.